About This Workshop

Elements of this syllabus are subject to change.
This two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.

Audience Profile

The audience for this course includes people with experience with Exchange Server 2007 or previous versions of Exchange Sever. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People coming into the course are expected to have at least three years experience working in the Information Technology field—typically in the areas of network administration or Windows Server administration—and one year of Exchange Server administration experience.

At Workshop Completion

After completing this workshop, students will be able to:

  • Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
  • Monitor and troubleshoot client performance and connectivity.
  • Identify and resolve issues related to access of resources and messages.
  • Monitor and troubleshoot mail flow.
  • Monitor and troubleshoot Mailbox servers.
  • Monitor and troubleshoot external and additional services.
  • Identify trends in a messaging system.


This workshop requires that students meet the following prerequisites:
  • Fundamental knowledge of network technologies including DNS and firewall technologies.
  • Experience administering Exchange Server 2007.
  • Experience with the Windows Server 2003 operating system.
  • Experience with Active Directory directory service in Windows Server 2003.
  • Experience with managing backup and restore on Windows Servers.
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and IIS Administrator.
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
Exam Exam 70-236: Implementing: Troubleshooting
Exam and Maintaining a MS Exchange Server 2007 Infrastructure


Walk In™

2 dagen

Officiële Microsoft boek(en)

Proefexamen (Measure Up)
Learning Zone



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